200 Night Trial

200 NIGHT COMFORT GUARANTEE

At Dormeo® a great night’s sleep is as important to us as it is important to you and if you are not happy neither are we. Dormeo offers up to a 200 night comfort guarantee, so you can sleep on the mattress at home for up to 200 nights and decide if it is right for you. If you are not getting your best night’s sleep ever, you can return it for a full refund of the purchase price or exchange it to alternative model within 200 days of purchase.

The good news is that if your mattress was bought with one of our free memory foam pillows and decide to return your mattress under our 200 night comfort guarantee, the pillow is still yours to keep!

The 200 night comfort guarantee does not apply to Dormeo® Options mattresses, WellSleep and selected toppers, any clearance items and non-mattress Dormeo items like pillows, duvets, protectors etc., which have a standard 14 day money back guarantee if unopened.

HERE'S HOW THE TRIAL WORKS

Simply choose and purchase a mattress here at dormeo.co.uk or by calling 1800 827 189.
We'll deliver the mattress direct to you free of charge.
Get a great night's sleep for 200 nights (check your alarm clock is working!).
If you're not happy - contact our dedicated team of Sleep Experts and we’ll happily listen to your feedback and suggest an alternative, or inform you of the returns procedure for a full refund of the purchase price*.

The product must be opened within 30 days of the delivery date or trial is void.

We hope you enjoy your Dormeo mattress and get the relaxing night sleep you deserve with our peace of mind 200 night trial. Please see our returns section or get in touch if you have any questions.

*T's and C's Apply

Dormeo 200 Night Trial

Sleep better, with peace of mind

Choosing a new mattress is a big decision, and we want you to feel confident you've made the right choice.

That's why selected Dormeo mattresses come with our 200 Night Trial, giving you up to 200 nights to experience your new mattress in the comfort of your own home.

Your trial begins from the date your mattress is delivered, so you have plenty of time to settle in and discover whether it's the right fit for you.

If you're not completely happy, you can contact our Customer Services team to discuss exchanging your mattress for an alternative model or returning it for a refund of the purchase price, subject to the trial terms.

How does the 200 Night Trial work?

1. Choose your mattress

Find your perfect mattress online at dormeo.co.uk and place your order.

2. Enjoy delivery to your home

We'll deliver your new mattress directly to your door.

3. Sleep on it for up to 200 nights

Take your time getting comfortable. Your 200 Night Trial starts from the date of delivery, giving you the opportunity to experience your mattress properly.

4. Not quite right? We're here to help

If your mattress isn't right for you, simply contact our Customer Services team within your trial period. We'll talk you through your options, including an exchange or return for a refund, subject to the trial terms.

What else do I need to know?

When does my trial start?

Your 200 Night Trial begins on the date your mattress is delivered, not the date you place your order.

Do I need to open my mattress straight away?

Your mattress must be opened within 30 days of delivery to remain eligible for the 200 Night Trial.

What if my mattress came with a free pillow?

If your mattress was purchased with a promotional free memory foam pillow, you can keep the pillow even if you return your mattress under the 200 Night Trial.

Does the trial apply to every product?

The 200 Night Trial is available on selected Dormeo mattresses. It does not apply to Dormeo Options mattresses, WellSleep products, selected mattress toppers, clearance items or non-mattress products such as pillows, duvets and protectors.

Excluded products are subject to their applicable returns policy. Please check the product details and our Returns Policy for more information.