Cookie Policy

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

3rd Party Cookies

When you visit Dormeo we use some cookies that aren't related to Dormeo. If you go on to a web page that contains embedded content, for example from Vimeo, you may be sent cookies from these websites. Dormeo does not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Below is a list of partners that may set cookies on Dormeo.co.uk website:

• Google Analytics - Website analytics
• Google Adwords - Advertising
• Bing - Advertising
• Performance Horizon - Advertising
• Bazaar Voice - Customer reviews
• Trustpilot - Customer reviews
• TheChatShop - Web Chat
• Fresh Relevance - Personalisation/Advertising

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

• Making our shopping basket and checkout work
• Remembering your search settings
• Showing you which pages you have recently visited
• Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies from being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.

Our site includes the following which use cookies:

• Vimeo – Our embedded Vimeo videos and player
• SMCT – Our offer pop-up banners

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

• Facebook – Our Facebook ‘Like’ and ‘Share’ buttons



The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.




Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, and what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.




These so-called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.




We use:

• Google Analytics -helps us analyse our site performance and how visitors use our site. More information is available here.
• Hotjar - provides feedback and analysis that we use to understand how our website is used and improve usability. The cookies carry no personally identifiable information. More information is available here.

Advertising Cookies

Cookies are widely used in online advertising. Neither we, advertisers nor our advertising partners can gain personally identifiable information from these cookies.




You can learn more about online advertising at Your Online Choices website. You can opt-out of almost all advertising cookies at Your Online Choices - Your Ad Choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.




We use:

Google Adwords / Bing / Performance Horizon - We advertise across these advertising networks and search providers




Remarketing Cookies




You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so-called “remarketing cookie” during your visit.




We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at any time as explained above.




Affiliate Cookies

We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks).




Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by:




Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our and a large proportion of the world's websites as cookies are a standard part of most modern websites. You can opt out of third-party personalised advertising cookies, however you may still be served online advertisements.




For more information on how to opt-out of the use of third-party advertising cookies in the UK & EU, please visit www.youronlinechoices.com/uk




It may be that your concerns around cookies relate to so-called "spyware". Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.